Due to FDA regulations, we cannot accept returns for dietary supplements once they have been shipped. However, we are committed to customer satisfaction and will offer replacements or refunds under the following conditions:
Eligible Returns
We will accept returns or issue a replacement if:
You received the wrong product.
Your product arrived damaged or defective.
There is an issue with the packaging or safety seal upon arrival.
We do not accept returns for opened, used, or unwanted supplements due to safety and quality control regulations.
Replacement Process
Contact our support team at [live support or info@macrovitalusa.com] within [5 days] of receiving your order.
Provide order details and photos of the issue for verification.
If approved, we will ship a replacement at no additional cost or issue a refund.
Processing Time
Orders are processed within [1-2] business days.
Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Estimated Delivery
Standard Shipping: [5-7] business days
Express Shipping: [2-3] business days
Tracking information will be provided once your order is shipped.
